Privacy Policy

Understand how MyPBGames collects and uses personal data

This privacy policy applies to www.mypbgames.com owned and operated by Grove Technologies LLC dba MyPBGames (“MyPBGames”, “We”, “Us” or “Our”). This privacy policy describes how MyPBGames collects and uses the personally identifiable information you provide on our web site. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.

At MyPBGames, we respect and protect the privacy of those who visit our company website and of our clients who use MyPBGames to streamline and accelerate league communications. We will never share your personally identifiable information ("PII"), nor that of your group members, with any third parties or send you unsolicited communications.

MyPBGames operates the MyPBGames Platform, which includes hardware, proprietary software, the www.mypbgames.com website, user documentation and related support services. Companies or organizations or individuals ("Customers") register for an account with MyPBGames, and are granted a license to use the MyPBGames Platform to define and operate access-controlled, collaborative websites for their leagues. These Customer-defined, MyPBGames-powered and hosted websites are referred to as "MyPBGames Websites." Customers then enroll members ("Enrolled Users") of their group in their MyPBGames Website, using the members' email address. Customers and their Enrolled Users add Content (text, images, files, personally identifiable information) to their MyPBGames Websites.

This Privacy Policy is organized as follows:

  • Notice of our information collection and use practices
  • How and why we use web technologies
  • Choices about display and use of Enrolled Users' personally identifiable information
  • Opportunities for Enrolled Users to update their personally identifiable information
  • How we work to protect personally identifiable information from loss, misuse, or unauthorized alteration
  • How to contact us about all aspects of our Privacy Policy

I. Notice of Our Information Collection and Use Practices

a. Visitors to www.mypbgames.com: Personally identifiable information is collected if a visitor uses the Get in Touch feature or the Request a Demo feature. We collect the User's name, email address, and phone number to respond to their request. We do not share this information with any third parties.

b. Organization information: MyPBGames collects information via an offline (phone) registration process about the Customer organization and about the individuals deemed "Payer" and "Organization Administrator," who are key points of communication between Customer and MyPBGames. We do not share this information with any third parties, except as required to process payments. This information includes the following:

i. Payer Name, Title, Phone, Email Address, Mailing Address

ii. Organization Name, Country of primary residence, Preference on receiving marketing or other non-critical communications from MyPBGames.

iii. Billing Information: Credit card information (name, expiration, billing address), billing address for customers using purchase orders, and the Usage Plan selected by the Payer for billing.

iv. Name and Email Address of Organization Administrator

c. Personally identifiable information of Enrolled Users: Customer Organizations use a person's email address and name to enroll him/her in their MyPBGames Website. Customer Organizations may, optionally, enter phone number. MyPBGames sends the Enrolled User a welcoming email with his/her ID (user name) and password. Once an Enrolled User logs in to the MYPBGames Website, he/she may use the "My Profile" page to 'hide' display of email address and phone number to other users (Organization Administrators, League Administrators and Team Captains will still be able to see this information), change password, change First Name, change Last Name, change Nickname, change Phone Number, change In Case of Emergency Contact Information, and add/update/remove Picture (see Sections III and IV). We do not share personally identifiable information with any third parties.

d. Content placed on MyPBGames Websites: "Content" includes all information Customers or their Enrolled Users place in their MyPBGames Website (such as text, images, documents, files, personally identifiable information of Enrolled Users).

i. The MyPBGames Platform gives Customers the ability to set a security level for each League in their MyPBGames Website. Content is not publicly available for view.

ii. MyPBGames will not access nor view Content except (1) as required to resolve a customer service or technical support issue, (2) in a review of Customer MyPBGames Websites for adherence to our Acceptable Use Policy, or (3) to comply with any legal process. MyPBGames will treat the Content as confidential unless otherwise required by the AUP or legal process.

iii. MyPBGames will not share Content with any third parties.

e. Trial MyPBGames Websites: We collect Organization information, per IIb above, with the exception of billing information. We may use this information to contact trial Customer, via email or phone, to discuss the trial and whether the trial Customer is ready to register for an account. Personally identifiable information is also collected as trial Customer enrolls Enrolled Users. We do not share this information with any third parties.

f. Our Site includes links to other Web sites whose privacy practices may differ from those of MyPBGames. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of any Web site you visit.

g. Aggregate information: Aggregate information is information that cannot be linked to Enrolled Users personally (e.g. statistics on number of visitors and usage of various parts of www.mypbgames.com or MyPBGames Websites). MyPBGames may use and share this information for business purposes.

h. MyPBGames Website Usage: MyPBGames tracks usage of all Customer MyPBGames Websites by collecting information regarding page access, frequency of use, data storage requirements and so forth. We use this information in order to calculate Customers' monthly bills. We may use this information to assess whether MyPBGames Websites are still active, or which MyPBGames features are most frequently used by particular Customers.

i. Communications:

i. Service Alerts and Critical Operating Information: We use Organization information and Enrolled User information to contact users via email about service alerts and other critical operating information. We may communicate critical information via a message display upon login as well. Service alerts are necessary as part of the MyPBGames services and as such, users are not able to opt-out of receiving these email communications.

ii. Billing: We use Organization information and MyPBGames Website Usage information to calculate and transmit bills to our Customers.

iii. Customer Support: We use Enrolled Users' email address, name and telephone number to respond to email or phone queries to Customer Service or Technical Support.

iv. Feedback: When Enrolled Users submit a query or report a bug through the Get in Touch form, we use their email address and other submitted information to respond.

v. Non-critical information: Non-critical information, such as news of new MyPBGames services or MyPBGames newsletters, will only be transmitted to the Customer's Payer and Organization Administrator. If these individuals believe the information to be valuable to their Enrolled Users, they can distribute it via the "Broadcast Email" function.

j. Service Providers: When we employ or work with service providers, such as consultants, temporary workers, hosting companies or other outsourcers, we may need to share information. Service providers are strictly prohibited from using Organization information, personally identifiable information or Content for purposes other than to act on our behalf.

k. Customer Testimonials: We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@mypbgames.com.

l. Disclosure for Legal Purposes: In certain situations, MyPBGames may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.

m. Change of Control: Organization information, Personally-identifiable information of Enrolled Users, and Content may be transferred in connection with a sale, merger, or other disposition of MyPBGames. In the event of a transfer of MyPBGames to a third party, we will provide 30 days advance notice to Customers. Customer consents to the transfer of its information to that third party for the purpose of enabling the third party to continue to provide service. If Customer does not consent, MyPBGames may be required to disable Customer's MyPBGames Websites.

n. Changes to our Privacy Policy: MyPBGames may change its Privacy Policy from time to time by posting updated policies to www.mypbgames.com. We will provide 30 days advance notice via email of any material changes in the use of Organization information or Content via email to Payers and Organization Administrators. We will send 30 days advance notice via email to all Enrolled Users if we expand the way in which we use Personally identifiable information. If any Enrolled User does not consent, they must contact their Customer organization to be removed from membership in their MyPBGames Website(s).

II. How and why we use web technologies

a. MyPBGames and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

b. Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

III. Choices About Display and Use of Enrolled Users' Personally Identifiable Information

a. An Enrolled User must provide their Name and Email Address to the Customer organization in order to be enrolled in a MyPBGames Website. Enrolled Users may use the "My Profile" page to select the option to "hide" display of their email address and phone number.

b. First Name and Last Name are also required. Enrolled users may change the First Name and Last Name in the "My Profile" page and may use an optional nickname that displays to other Enrolled Users also.

c. Enrolled Users may enter information for any of the optional information fields: First Name, Last Name, Nickname, Phone, In Case of Emergency Contact Information, and Picture. Any information entered will then be available for display.

d. Communications for Feedback: If an Enrolled User submits a question to Customer Service via the "Get in Touch" email form or through the Customer Service email address, we use the Enrolled Users email address and other information on the form to respond to the question.

e. MyPBGames may, from time to time, send email to Enrolled Users notifying them of critical operating or administrative information, such as additional scheduled downtime or other service interruption. Service alerts are necessary as part of the MyPBGames services and as such, users are not able to opt-out of receiving these email communications.

IV. Opportunities for Enrolled Users to update personally identifiable information

a. Enrolled Users may, at their first login or at any other time they are logged in, use the "My Profile" page to update their personally-identifiable information (see Section III).

b. Upon request MyPBGames will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may update or remove it by making the change on our member information page or by emailing our Customer Support at privacy@mypbgames.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.

c. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

V. How we work to protect personally identifiable information from loss, misuse, or unauthorized alteration

a. We use industry standard security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration.

b. Information stored on the MyPBGames Platform servers are protected from unauthorized access using industry standard computer security products, such as firewalls, as well as carefully developed security procedures and practices.

c. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@mypbgames.com

VI. How to contact us about all aspects of our privacy policy

a. You may contact us by mail at Grove Technologies LLC, 3104 E. Camelback Rd. #559, Phoenix, AZ 85016, or by toll free phone at 866.952.9880.

Last updated:  05/20/2023